Voicelessness and Emotional Survival > Voicelessness and Emotional Survival Message Board
Too tired to have a voice, is there such a thing.
Meh:
Thanks for reading Hops. you always have something nice to say :)
sorry I just wanted to get it all out even if it's just me making one long complaint about complaints
Hopalong:
Nooooo apologizing!
Eloquent complaining is a SKILL.
A narrative. Stories gotta get out, they gotta gotta gotta gotta.
Another good.
You are not a complainer, you are a storyteller, doing good.
Hops
Gaining Strength:
Garbanzo - what a difficult job at times. I have been on the other side and know that it can be frustrating to be the customer and knowing that the other person on the phone is as frustrated as I am. It's the company policies ultimately. They seem to care nothing about creating policies for creating happy customers and happy employees. It's a numbers game to them all about the sales numbers. How short sighted. If they cared about training they could probably increase sales. Instead every pays such a stiff price. I'm sorry you had to experience being screamed at by the customer and belittled by your supervisor. What a terrible position to be in.
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