Hi everyone,
A couple of teasers with links followed by an article from Psychology Today.
By Mark Grzeskowiak
What to Do?
So how does one deal with a know-it-all? Being aware of what actually drives a know-it-all makes it a little easier to forgive their eccentricities. The response, "I guess so," is usually an effective way of taking the wind out of a know-it-all's sail, because it's neither an affirmation of what they have to say, nor a rebuke. "I have work to do!" is another way of ending the conversation. If those don't work, you might also try giving them tickets to Jeopardy, or offer to act as a character reference whenever they get around to joining MENSA.
But the best response to a know-it-all is to let them talk. Eventually everyone else will figure out what's going on, roll their eyes, and make for the proverbial hills.
http://www.medhunters.com/articles/problemCoworkerKnowItAll.htmlDealing with know-it-alls - even if you are one yourself. (Coping with Difficult People, part 2)
* Birds of a feather. Who has the most trouble coping with know-it-alls? You guessed it: other know-it-alls. I have noticed that even we occasional know-it-alls experience substantial distress when we encounter others. One way to deal with this phenomenon is to follow the law of interpersonal communication called matching energy. It makes sense that one expert would feel compelled to compete with another. Each obtains an opportunity to enrich the other's experience and knowledge.
http://www.encyclopedia.com/doc/1G1-9011272.html You Say You Know It All
Duping ourselves into overclaiming. How people overstate their knowledge, through an unconscious process of familiarity.
By: Kaja Perina
We've all met these people: They've seen everything before but get it all wrong nonetheless. So why do people overstate their knowledge? It's not necessarily a calculated effort to impress others. Some people may just think that everything they encounter is familiar to them, even if it's entirely fabricated.
Canadian researchers asked 211 students to rate their knowledge of cultural referents such as The Lusitaniaor Pygmalion, as well as non-existent items such as "El Puente" or "1966 Glass Animal." Students with narcissistic character traits (as determined by an earlier personality test) were more likely to express familiarity with all items, including the fake ones. Subjects then viewed the same items and new ones, and indicated their certainty about what they'd already seen. Subjects given more time to reflect on the items were just as likely to falsely claim familiarity with them, leading Del Paulhus, Ph.D., to conclude that overclaiming is an unconscious process.
Paulhus, a professor of psychology at the University of British Columbia in Vancouver, believes that such behavior results from personality traits such as narcissism as well as a memory bias.
"People who overclaim are likely not aware of their behavior," Paulhus states in a paper presented at the American Psychological Association annual meeting. "Perhaps [the behavior] becomes more habitual over time and thus becomes a default reaction in relevant situations."
Psychology Today, Jan/Feb 2003
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